Refund policy

We want you to be satisfied with your purchase. If you are not completely happy, we’re here to help.

Returns

You may request a return within 7 days of receiving your order.

To be eligible for a return:

  • The product must be unused and unopened

  • The product must be in its original packaging

  • You must provide proof of purchase

Due to food safety regulations, opened protein powders cannot be returned or refunded unless the product is faulty or incorrect.

Faulty or Incorrect Items

If you receive a product that is:

  • Damaged

  • Faulty

  • Incorrect

Please contact us within 7 days of delivery at:

Email: matt@devilsupplements.com.au

Include:

  • Your order number

  • A description of the issue

  • Photos of the product if applicable

We will arrange a replacement or full refund.

Refunds

Once your return is received and inspected, we will notify you of the outcome.

Approved refunds will be processed back to your original payment method within 5–10 business days.

Return Shipping

Customers are responsible for return shipping costs unless the item is faulty or incorrect.

Contact Us

If you have any questions about returns or refunds, please contact us:

Email: matt@devilsupplements.com.au